Frequently Asked Questions
General Questions
– Yes! Please note, that the shipping charges may vary according to where you live.
– Please allow us 24-48 hours to process your order. Orders are only processed Monday- Friday 9-5pm PST( weekends and holidays excluded).
– Here at Studio Elan, we try our best to keep all products fully stocked, however, due to high demand if a product goes on “BACK ORDER”, this means you are able to purchase the item in advance, once we receive the stock your order will be first in line to be shipped out.
– It all depends on which shipping method you pick during check out. Normally all packages within North America (including Canada, US, and Mexico), would be delivered within 1-6 business days. Please note that if items go through customs clearance your shipment time may be affected.
– Eyelashes are used to enhance the natural look of the eyes to create volume and drama for any daytime or evening look. They also make the appearance of the eyes look more open.